Return & Exchange Policy

  • All products purchased from Mohsin Saeed Fabrics can be exchanged within 7 days only if:

 

  • The item(s) is faulty, damaged or defective at the time of delivery.

 

 

  • Replacement on domestic orders will be sent once the defected/faulty/damaged item is received by MSF.

 

  • Products/items purchased online can only be exchanged through online, if you notify us through the mediums mentioned above within 7 days. Mohsin Saeed Fabrics has the authority to refuse any exchanges if the return process is not followed by the customer.

 

    There are some cases where Mohsin Saeed Fabrics will not accept any returns & exchanges. Such cases include, but are not limited to the following:
    • Sale items
    • Exchange or return request is made outside the specified time frame (after 7 days)
    • Product is damaged because of use
    • Product has been tampered
    • Anything is missing from the package including price tags, labels, original packing.
    • Product colors may vary slightly due to photographic lighting sources, or your monitor settings. Thus, products are not eligible for exchange for these particular reasons.

     

    • Mohsin Saeed Fabrics does not offer any “refund” on purchased items, except in-case of prepayments where the items are Sold-out or contain any manufacturing defects.

     

    • In-case of refund, your payment will be credited directly in your bank account within 15 days once the item is returned.
    • MSF reserves the right to change their “Exchange and Return” policy, without any prior notification.

     

     

     

    International Orders

    • We do not offer Return and Exchange on any of our International orders.

     

    • In case of any defected or damaged item being received by the customer, a fresh item will be sent again after necessary investigations of the claim.

     

    • The customer should notify discrepancy within 07 days of the online order being delivered.

     

    • Mohsin Saeed Fabrics will not cater any exchange/return after the above mentioned time period.